Flight Results
Rethinking flight results to support a new fare and improve browsing and conversion
View Case Study about Flight ResultsCrafting Research
Building out research so product & UX can design confidently
View Case Study about Crafting a Research ProgramCircle of Travelers
Improving how employees manage an airline benefit
View Case Study about Circle of TravelersBags
Aligning traveler, business, and stakeholder needs to increase bag attach rate
View Case Study about BagsTraveler Experience Design
UI, systems, and UX work supporting end-to-end traveler experiences
View Project about Traveler Experience UIBeneficiaries
Providing clients with the ability to add beneficiaries online
Coming Soon about Circle of Travelers